Kanban API Handler Types
Overview
Kanban API handler types interact with board-level features — the filter system, the dialpad, the email composer, and the note composer. They are configured as the type field in a Handler.
See Handlers for the full Handler model and where handlers are configured.
Filter System Concepts
Several Kanban API types operate on the board's filter system. Before using them, it helps to understand the two distinct filter layers:
Filter Panel — the visible filter state. Users can see, edit, and apply these conditions through the Filter Side Panel. Changes to the Filter Panel do not affect the board until the user clicks Apply, or until an Apply Filter Conditions handler fires.
Hidden conditions — filter conditions that are not visible in the Filter Panel. They still affect which records are shown on the board. Because users cannot see them, always provide a way for users to clear hidden conditions when you use them.
These two layers are independent. Actions that clear the Filter Panel do not touch hidden conditions, and vice versa.
Filter Action Quick Reference
Apply Filters Template
Filter Panel
✅ Yes
Replaces all
Apply Filters Template Conditions
Hidden conditions
✅ Yes
Merges
Select Filters Template
Filter Panel
❌ No
Replaces all
Merge Filters Template
Filter Panel
❌ No
Merges
Add Filter Condition
Filter Panel
❌ No
Always appends
Add Labels Filter Condition
Filter Panel
❌ No
Adds (deduplicates)
Apply Filter Conditions
Filter Panel + Hidden
✅ Yes — this is the apply
—
Clear Filter Conditions
Filter Panel
❌ No — chain Apply
Clears all
Reset Filter Conditions
Filter Panel
❌ No — chain Apply
Restores View defaults
Clear Hidden Conditions
Hidden conditions
❌ No — chain Apply
Clears all
Related Articles
Handlers
Actions and Action Groups
Filter Side Panel
Views
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