# Grant Login Access to Support

{% hint style="info" %}
To let our support team diagnose and resolve issues you may be experiencing with FlexiKanban within your If you're facing an issue or would like us to build examples directly in your org, you can grant login access to a FlexiKanban support representative. We're happy to help!
{% endhint %}

### Follow these steps to grant access:

<figure><img src="/files/0uBny40y6WLo0eii2Ipo" alt=""><figcaption></figcaption></figure>

1. At the top of any Salesforce page, click your image, and then click **Settings**.
2. In the Quick Find box, enter <kbd>Grant</kbd>, and then select **Grant Account Login Access**
3. To set the access expiration date for Flexi Kanban support, choose a value from the Access Duration picklist<br>
4. Save your work

<figure><img src="/files/qDaEd97QVldH3xXdvojl" alt=""><figcaption></figcaption></figure>


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.